23rd July 2019

Customer Service Coordinator 11555 HH

People Marketing Fashion Recruitment
Contact email:
Application Deadline: 31st August

A very exciting and unique opportunity has arisen to join an award-winning luxury accessories brand based in London. They are an innovative brand that produces trend led fashion which is exciting, inspirational and original.

You will be responsible for the customer service department as well as coordinating with the warehouse.

This is an excellent opportunity for an enthusiastic and hardworking candidate who is looking to build a career in customer services within the luxury market.

Customer Service Coordinator – The Role:

Replying to customers over the phone and via email in a timely manner

Assisting customers visiting the showroom and ensuring showroom is properly merchandised

Coordinating for any customer issues and shipments with warehouse

Checking regularly the stock reports to make sure the stock on the site is accurate

Generating reports for sales and returns

Working closely with other departments: Production Manager and Marketing

Helping with other admin and fulfilment tasks as required such as refunds

Customer Service Coordinator – The Person:

Ideally 2-4 years of experience in a sales and/or customer service role

Must be organised, methodical and analytical and be able to work within a busy office environment.

Passionate, enthusiastic and a great team player who is happy to help in other areas of the business.

Candidate must have a true interest in the fast fashion industry

Must be fully fluent in English.

To apply, and for more information, please follow this link: http://www.manchesterfashion.com/jobs/Q8DAhzmca3QgjgGnK