6th February 2020

Customer Service / Sales Support Administrator – Ref 11744 AA

People Marketing Fashion Recruitment
Contact email:

Recruiting now!  We are recruiting for an experienced Customer Service/ Sales Administrator to work for a well-established group of apparel, hosiery and footwear brands based in Nottingham.

Working directly with a mix of customers, and multi channel trade retailers/online and independents and the public/consumer. This position will support the internal teams and liaise directly with the customer providing a high level of service support. In return they offer a friendly and supportive environment with spacious modern offices and showrooms.

This role has flexibility of working hours.

Customer Service / Sales Administrator – The Role

  • Provide excellent service and support to internal and external customers. Reporting to the Customer Service Manager to ensure the smooth running of the department and the customer accounts.
  • Provide excellent customer service, liaising regularly with customers to keep them updated and to deliver product to match their needs and expectations.
  • Co-ordinating and monitoring the progress of customer orders.
  • In putting sales orders onto the system, checking for detail, prices & quantities.
  • Working with the sales team with in-season trading, to control and manage call off and replenishment orders and handle any ad hoc enquiries.
  • To make calls to existing customers to generate orders/repeat business and develop relationships with a mix of high-street and online retailers and independents.

Customer Service / Sales Administrator – The Candidate

  • 12-18mths experience within a similar customer service or sales support administration role. Preferably with previous knowledge of fashion or apparel.
  • Ability to work as part of a team and to liaise with colleagues in other functions within the business.
  • Strong interpersonal communication skills (written and verbal).
  • Problem-solving skills and decision-making ability.
  • A good knowledge of Microsoft applications and competent IT skills
  • Attentive to detail. Good & efficient time management
  • A professional demeanour and good telephone manner
  • Ability to multi-task, prioritise workload and meet deadlines.
  • Be able to follow projects through and follow up where necessary

Please apply with your updated CV to c.turner@peoplemarketing.co.uk quoting reference 11744 AA.

To apply, and for more information, please follow this link: http://www.manchesterfashion.com/jobs/vPEXAftjhjM8arDWH