The Textile Institute

Technical Sales Professional

Contact Email: Nick.Mogg@saurer.com
Posted: 10/05/2021
Deadline: 11/06/2021

About Us:
The Saurer Group is a leading global technology company with a focus on yarn production machines and components. Saurer is a traditional company and has always been an innovation leader.

As part of Saurer Spinning Solutions we offer high quality, technologically
advanced and customised solutions for dynamic measurement of synthetic yarns, with market leading products in On-Line Monitoring and Sensors as well as Instruments for both AI-Line and Laboratory testing.

Responsibilities:

  • Build relationships with customers. Proactively and effectively communicate product features and benefits as well as promotional information. Provide timely , relevant follow up
  • Order follow-up process, including visits, project establishment, contract negotiation and conclusion
  • Organise and provide product training to agents and OEM’s, as well as end users
  • Close coordination with related departments, sales administration and production to monitor the whole sales process
  • Customer relationship management
  • Handling customer complaints
  • Reports as requested on projects, orders, sales result, lost orders etc
  • Market and competitors’ analysis
  • Working closely with installation and service to achieve a high customer satisfaction rate
  • Participation in exhibitions and seminars
  • Payment follow-up

Qualifications:

  • Exceptional presentation and interpersonal skills , ability to make a connection with a diverse array of customers
  • Ability to undertake extensive global travel and work a flexible schedule to include evenings and weekends when outside of the UK
  • Prior experience in a customer-facing role
  • Proficient with computers and standard software packages (Word, Excel, PowerPoint)
  • Basic understanding of man-made fibre processing and related machinery would be an advantage
  • Ability to deal effectively with difficult people
  • Excellent communication (written and verbal)
  • Teamwork, cooperation and continuous improvements

Package & Progression:

  • Salary based on experience
  • Pension (Company Contribution 8%)
  • Company Bonus Scheme
  • 37.5 hours working week (8:00 -17:00 Mon-Thurs, 8:30-13:00 Fri)
  • Potential career progression to become Senior Area Sales & Service Manager

For further details and to apply visit: https://dvinci.saurer.com/en/jobs/10245/technical-sales-professional-macclesfield-uk

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